Building Desktop as a Service in the Cloud

Customer need

• Collobration/Meetings
• UC
• Apps/Desktop
• CRM
  • ERM
  • Expense
  • Accounts
  • Payroll
• Files/Documents
• Document Sharing and Collaboration
• Everything secure
• Content Managment systems/Workflow
• Enterprise Social
• Email
• Anywhere access/Follow Me persistence

Service Offering

• Desktop as a Service (SSO)
• Cloud Backup
• Cloud Drives (SkyDrive)
• Hosted Exchange (optional)
• Hosted Sharepoint (optional)
• Integrated Collaboration
  • GoToMeeting
  • PDA
  • Voice/Video
• Standard Business Applications
• Dedicated Application Servers (optional)
• Unified Communication / Microsoft Lync

Citrix Service Provider program:

• Citrix Reference Architecture for Multi-Tenant Application/Desktop as a Service – http://www.citrix.com/skb/articles/RDY4015
• Citrix Service Provider program – http://www.citrix.com/English/partners/programs/program.asp?programID=1690051 and www.citrix.com/csptoolkit
• Citrix Service Provider CDN – http://community.citrix.com/p/csp#general+information+and+news
• CSP Slide Deck (attached)
• Building a CSP Business – http://www.citrix.com/tv/#videos/2688
• vNetworkStack – http://www.vnetworkstack.com/
• CSP Webinar – http://www.citrix.com/tv/#videos/6075
• CSP Blog – http://blogs.citrix.com/author/scottsw/

Microsoft Hosting Information:

• Microsoft Dynamic Data Center Toolkit – http://www.microsoft.com/hosting/en/us/solutions/cloud-iaas.aspx
• MSPmentor – http://www.mspmentor.net/
• IT Business – http://www.growmyitbusiness.com/resources/category/sales.aspx

DaaS PoC Kits:

• Service Provider Automation Pack for XenApp 6  – www.citrix.com/xenapp/downloads/CSPautomationpack  &  http://community.citrix.com/display/CSP/Code+Share & https://www.citrix.com/English/ss/downloads/details.asp?downloadId=2311403&productId=186
• XenApp Evaluation Virtual Appliance: Standalone XenApp Server that can be imported into your hypervisor environment- http://citrix.com/English/ss/downloads/details.asp?downloadId=1683361&productId=186
• XenDesktop 5 Quick PoC Kit: Contains a complete self-contained demo environment (DC, XenApp, XenDesktop, PVS) – http://citrix.com/English/ss/downloads/details.asp?downloadId=1859241&productId=163057

NB: Microsoft SPLA  only supports  XenApp Published Desktop and does not support XenDesktop, so only setup XenApp Published Desktop.

• NetScaler Multi-Tenancy –  http://www.citrix.com/site/resources/dynamic/salesdocs/NetScaler_for_multi-tenancy.pdf
• SaaS / EMS-Cortex – provides the best support for 17 hosted applications, including the full suite of Microsoft hosting solutions (Exchange, SharePoint, OCS, Web Hosting, SQL Server, DNS, Terminal Server, Microsoft Dynamics CRM, , and a range of other complimentary products and services, such as Citrix XenApp, Blackberry and BackupAgent. – http://www.ems-cortex.com ???????????????????????

Desktop Assessment Software

• Lakeside SysTrack VMP
• CiBRA
• PlateSpin Recon
• Centrix WorkSpace Discovery
• liquidwarelabs
• LoginVSI

Citrix C3 on Amazon

• Citrix and AWS – http://aws.amazon.com/solutions/global-solution-providers/citrix/
• CloudFormation Template – http://blogs.citrix.com/2012/06/28/jumpstarting-your-xendesktop-farm-in-aws-with-a-cloudformation-template/#.T-zTRMb44kk.twitter
• vNetwork Stack – http://www.vnetworkstack.com/
• AWS Direct Connect – http://aws.amazon.com/directconnect/faqs/#G1
• Vyatta AWS – https://aws.amazon.com/solution-providers/isv/vyatta
• Whitepaper – Amazon EC2 Cloud – XenApp Scalability – http://support.citrix.com/article/CTX122568/
• Top 10 Considerations for Delivering Desktops in the Cloud – http://support.citrix.com/article/CTX128899
• NetScaler for Amazon Web Services – http://www.citrix.com/site/resources/dynamic/salesdocs/NS_4_AWS_DG.pdf
• Configuring Citrix DaaS DMZ
  • http://cloud-computing.learningtree.com/2010/09/24/understanding-amazon-ec2-security-groups-and-firewalls/
  • http://tripoverit.blogspot.com/2011/03/creating-dmz-configurations-on-amazon.html
  • http://server-digest.blogspot.com/2011/06/connect-to-amazon-ec2-vps-server-shell.html

Infrastructure Management and Monitoring

• http://www.five9.com/
• http://www.kaseya.com/
• Microsoft Dymanic Datacenter Toolkit
• http://www.nagios.org/
• https://www.usharesoft.com/home/
• http://www.teamviewer.com/
• http://www.autotask.com/
• https://www.ironkey.com/trusted-access-enterprise-demo
• http://www.jdisc.com/en/products/network-topology
• http://techsur.com/
• http://sourceforge.net/projects/hyperic-hq/
• BYOApp – http://www.loginconsultants.com/index.php?option=com_docman&task=doc_details&gid=121&Itemid=149
• ManageEngine
• ZenDesk
• http://www.userscape.com/
• LANSweeper
• http://www.livetime.com/
• LABTech
• damewareNT
• veeam
• ITIL CMDB
  • http://www.cmdbcloud.com/features.aspx

Industry Certification and partner programs

• MSPAppliance –  http://mspalliance.com/
• Citrix Service Provider Program – http://www.citrix.com/English/partners/programs/program.asp?programID=1690051
• Microsoft MSP – www.microsoft.com/en-us/serviceproviders/default.asp
• Microsoft Hosting – http://www.microsoft.com/hosting/en/us/catalogs/cloud-providers.aspx
• Newlease – http://www.newlease.com.au/
• SAS 70 – http://sas70.com/sas70_overview.html