Selling IT Services
- SoW
- Service On boarding
- SLA
Research
- http://toolkit.smallbiz.nsw.gov.au/part/19/93/417
- http://trustedadvisor.com/articles/selling-professional-services
- http://www.slideshare.net/ivyexec/selling-consultingserviceswhitepapers10
- http://www.integritysolutions.com/integrity_central/documents/cu_article_6-process.pdf
- http://www.clouddirect.net/cloud-direct-microsoft-office-365-service-level-agreement
- http://technet.microsoft.com/en-us/library/cc526673.aspx
- http://www.microsoft.com/en-us/download/details.aspx?id=18128
- http://community.citrix.com/display/edgesight/Citrix+Service+Provider+-+SLA+Compliance+Reports